The process of purchasing digital products on our site is simple. Follow these steps:

1. Browse our store and select the product you wish to buy.
2. Add the product to your shopping cart.
3. Complete the payment process by providing the necessary information.
4. After your purchase you will have access to the link where the file is hosted and you will be able to download it immediately.

All our designs are compressed in a .RAR file (You will need WINRAR or a similar program that decompresses files). When you decompress the .RAR file you will find the following files:
1. AI
2. PDF
3. SVG
4. EPS
5. PNG (300dpi HD)

Yes, you can access your digital product from any device that supports the product’s format. However, make sure to save a copy of the product in a secure place for future reference, as the access link may have an expiration date.

We understand that circumstances can vary. If you experience technical issues with the download or access to the product, contact us within 7 days of purchase so we can resolve the issue. However, due to the nature of digital products, we generally do not offer refunds for change of mind.

Absolutely! We’re here to assist you. If you encounter technical difficulties with your digital product, please reach out to our support team through the contact page on our website or sending an email to info@elenztore.com. We will do our best to resolve any issues you may have.

No, the digital products you acquire on our site are intended for personal use only. Distribution, resale, or unauthorized reproduction of our products is strictly prohibited.